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Terms and conditions apply to all transactions between you, the Customer, and MIDI-hardware Roman Sowa (the Company).

The provider of www.midi-hardware.com service is MIDI-hardware Roman Sowa, located at Azotowa 15B, 41-503 Chorzow, Poland, EU VAT PL6341901977

The Company accepts orders through the online store. Contact with the store, before and after placing an order, is possible via email info@midi-hardware.com.

Prices in the store are shown without tax and with tax added (VAT) in parethesis, in Euro currency as well as US Dollar (USD) and Polish Zloty (PLN). Actual payment is done in selected currency, that also means that if paid with credit card, this will be the currency appearing in your CC bill

All customers from outside European Union can order the products at 0% VAT rate, so no tax is added at checkout. This is however only possible with FedEx and UPS shipping. If selected shipping method is post or EMS, 23% VAT is added to all orders.

All residential customers from within European Union will have to pay 23% VAT added at checkout

If you are EU-based business customer, with EU registered VAT number, you can purchase at 0% VAT rate. Please email for details.

The prices do not include shipping cost, they are added during webstore checkout and may vary depending on order size, destination and selected shipping method between 3 and 100EUR

Discounts (if available) are applied during checkout, after submitting your shipping details

Payments are accepted via credit cards (Visa, MasterCard) with cooperation of eService S.A. gateway. Other options are by bank money transfer and PayPal. Orders are sent only after the payment is done.

Your order will normally be dispatched within 2 weeks after placing the order. Whilst MIDI-hardware makes every effort to deliver goods within such timescales, however, some delays are inevitable. MIDI-hardware shall not be liable for any damage that you may suffer in this regard. If you would like to view the status of your order please use the status link in your order confirmation email.

Orders are dispatched via FedEx, UPS, Registered Priority Mail, or EMS courier, depending on your choice during checkout

You have the right to return delivered order within 14 days after reception, this must be first announced by email or phone call. Ordered products must be then returned in unchanged state, in original packaging, with all accessories and documents. Refund in full amount paid during checkout will be made within 14 days after the goods are delivered to MIDI-hardware location.

MIDI-hardware warrants its products against defects in material and workmanship during 2 years after delivery. Under normal use and service, every hardware portion of the products will be free from physical defects in material and workmanship during the warranty period, or the product will be repaired or replaced

Your personal data collected during order placement is kept only for the purpose of sending your order, and will not be used for marketing purposes. See our Privacy Policy for more details

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